Homeownership Services Officer

Job Application Form

Homeownership Services Officer, £43,082.00

Employment Type

Full Time, Permanent

Application Start Date

11-08-2026

Application End Date

25-08-2026

Description

Newlon Housing Trust is a successful charitable housing association and one of the major providers of new affordable housing in north and east London.

We have an opportunity for an experienced individual to join our Homeownership Services team and manage the day-to-day functions of homeownership services and transactions. You will provide a highly proactive and customer-focused resales and staircasing service, which will include remortgages, probate enquiries, freehold/leasehold disposals, solicitor enquiries, lease extensions/variations, and repossessions/forfeitures.

With proven experience and working knowledge in property transactions, residential conveyancing and a variety of homeownership products and current housing legislation, you will have a proven track record of providing customer service to a range of customers in a housing environment, along with good administration and IT skills and good planning and organisational skills with the ability to manage a large and varied workload.

In return, you can expect 27 days holiday, a non-contributory pension, excellent benefits and a flexi scheme. You’ll also be working out of purpose-built offices that form part of the award-winning Hale Village regeneration project, and are situated just two minutes’ walk from the major transport interchange at Tottenham Hale.

Closing date: 23:59 on Tuesday 25 August 2026

Interviews will be held in person at our offices in Hale Village on Wednesday 2 September 2026

Newlon Housing Trust offer a range of benefits, including:

27 days holiday (pro rata from your start date)
8% Non-contributory pension scheme with Scottish Widows
Hybrid working dependent if suitable for the role
Death in Service (x4 annual salary)
Opportunity to earn up to 5% performance related bonus
£200 fitness & well being cash-back
Health and Wellbeing cash-back Plan, including EAP, discounted gym memberships, cash-back on a range of services/purchases such as glasses, osteopath appointments, dental and so forth
Season ticket loan
Funding for up to three professional memberships (relevant to the role)
Tech and Cycle Scheme

Downloads

Homeownership Services Officer - job description.pdf Homeownership Services Officer - person specification.pdf Summary terms and conditions.pdf

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In your supporting statement, please include the reasons you are applying for the role, and how you meet the role requirements as set out in the person specification and job description.

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Application Questions

Right To Work

Newlon Housing Trust do not sponsor visas.

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Declaration of any Interests

As a publicly-funded organisation Newlon has very high standards of probity. We need to be able to take steps to prevent any conflicts of interest that might arise in the course of this recruitment process. We therefore ask you to declare any interests that you know you have in relation to Newlon. For example, are you a Newlon resident or are you closely connected to a Newlon resident? Are you closely connected to a Newlon employee or Board member? Do you have a financial or managerial involvement in any organisation that Newlon does business with?
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We are committed to recruiting people that reflect the diverse communities we serve. To do this we need your help by completing the information requested. The information you provide will help support us ensure that our recruitment processes are fair to all and allow us to attract diverse and talented candidates. You can select "prefer not to say" if you would rather not answer any question.

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Privacy Declaration

By submitting this application, you agree that Newlon Housing Trust may collect and use your personal information to process your application and meet legal requirements. Your data will be stored securely, accessed only by authorised staff, and kept only as long as necessary. We do not share your information with third parties except where required by law or essential to the recruitment process. You may request access, correction, or deletion of your data at any time by contacting dataprotection@newlon.org.uk. I declare that the information provided in this application form is to the best of my knowledge correct and if I am appointed will form part of my contract of employment. I understand that any false information could lead to disciplinary action, which may result in dismissal. I also understand that any appointment will be subject to satisfactory references, completion of medical questionnaire, and if appropriate, confirmation of statutory qualifications and a DBS check.